Volunteering with us

apply to be an adoption coordinator!

Working with the adoption team is a very rewarding experience as we strive to provide successful, life-long matches between adopters and rescue animals. The primary role of Adoption Coordinators is to screen applicants, see them through all steps of the adoption process to when they welcome our animals into their home and support them along their new journey. 

Time commitment:

Daily commitment of 30 minutes to 1 hour is expected to be average – can fluctuate and be more or less depending on the number of animals in our care (hours may be substantially more shortly after larger intakes of animals).  

Responsibilities include:

Screen adoption applicants (review applications, conduct phone interviews, references, home visits, etc), match applicants to a suitable animal and adhere to the timelines for each step of the process. 

  • Collect required documents, and coordinate the final stages of the adoption process. 

  • Support adopters after they have welcomed their new pet home and offer training support or connect to resources. 

  • Coordinate and communicate during the adoption process with respective teams (vetting, foster, marketing, etc).

  • Manage adopter and animal information in our database. 

  • Attend and participate in scheduled Adoption Team meetings.  

Qualifications:

  • Have strong organizational and time management skills. 

  • Demonstrate sound judgement while being open-minded.

  • Be confident and pragmatic dealing with emotional situations.

  • Thrive in a team environment.

  • Have a computer and be comfortable using various software platforms.

  • Have strong, friendly, and professional communication skills (oral and written).

  • Be able to check in and respond to emails and team messages daily. 

  • Provide a positive and supportive experience to our applicants, community, and other team members.

  • Understand and respect confidentiality.

  • Be committed to New Collar Collective’s mission and values.

  • Familiarity of both cat and dog behaviour is an asset.

TO APPLY: Please fill out our general volunteer application and send an email to adoption@newcollar.co with the subject ‘Adoption Coordinator Application’